High Performance PPE

Problem Statement

The current eJourney reporting process in the oil and gas industry is time-consuming and relies on manual data entry. It takes 10-20 minutes for processing and approval, impacting operational efficiency and potentially compromising data accuracy. To address these issues, the project aims to develop a 'smart PPE' concept using GPS technology to automate data capture and streamline the reporting process, enhancing safety and efficiency.

Project Background

I embarked on this project from its very inception. During one of my UX field research studies, I found myself seated in a Ford Ranger alongside my end-user and stakeholders, eagerly anticipating our departure from the SLB facility to a land rig (job site). Part of my role was to meticulously document the customer journey throughout the process.

As we waited in the car, a question arose in my mind - what was causing the delay? My end-user explained that he was filling out an eJourney report for the trip, a mandatory step before commencing work at any job site. The process required him to report his journey details and obtain approval from the company, which typically took around 10-20 minutes. The purpose behind this report was to prioritize safety; in the event of any incidents, the HSE team could refer to the recorded data to provide necessary assistance.

Intrigued, I inquired about his experience with the eJourney mobile app. He shared that they used to rely on phone calls to submit these reports, but the introduction of the mobile app significantly improved the experience, as they preferred the convenience and efficiency it offered.

Inspired by this encounter, an idea took shape in my mind. What if we integrated GPS sensors into the app? This enhancement could revolutionize the process, streamlining it further and ensuring even greater accuracy. The concept of 'smart PPE' began to take form as I brought this innovative idea to the attention of my team back at the office.

UX Solution

High-Performance PPE is an intelligent clothing embedded with advanced sensors seamlessly integrated into the fabric, along with a connected mobile app to empower users with essential information. This smart PPE is designed to safeguard users' health and safety by proactively preventing hazards in their work environments.

With comprehensive tracking capabilities, it monitors every aspect of the user's working day, providing real-time insights on their current work location and potential risks associated with their high-risk work environments. By leveraging this data, users gain a better understanding of their work conditions, enabling them to make informed decisions and take proactive measures to ensure their well-being and safety.

High-Performance PPE not only enhances user safety but also significantly boosts work efficiency. Armed with valuable information, users can optimize their workflow, improve decision-making, and make a positive impact on their overall work-life balance.

User-Centered Design Approach

Concept Exploration
Understand business impacts, conduct design research, explore technology, and create the Alpha prototype.
Functional Prototype
Develop an IoT platform architecture, showcase the workflow, and create an MVP wearable user story for the demo.
Field Testable Prototype
Ideation, rapid user validation, and a coded prototype for real-world testing.